FAQs

1. What type of jewelry does 24K District Offer?
We offer a wide range of fine jewelry, including rings, necklaces, earrings, bracelets, and custom pieces crafted with premium materials.

2. Are your products made with real gold or silver?
Yes, all our products are made using certified materials such as 925 sterling silver, 14K/18K gold, and genuine gemstones.

3. Do you provide a warranty or guarantee?
Yes, all our pieces come with a 6-month warranty covering manufacturing defects.

4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery.

5. Do you ship internationally?
Yes, we offer worldwide shipping with estimated delivery times depending on the destination.

6. What is your return and exchange policy?
We accept returns and exchanges within 7 days of delivery, provided the jewelry is unused and in original packaging.

7. How can I care for my 24k District Jewelry?
Avoid contact with harsh chemicals, store in a dry place, and clean with a soft cloth to maintain its shine.

8. Do you offer customization?
Yes! We offer custom designs for special occasions. Contact us to discuss your ideas

9. What Kind of stones do we use? 

All of our stones are either Lab grown, Moissanite, or actual Diamonds. We use the highest quality available and all jewelry will pass a diamond tester